Project Coordinator / Client Liaison in NeoMam Studios

Company Name: NeoMam Studios

Company URL: http://neomam.com/

We are a small team, and are looking for someone who is committed and passionate about providing support to customers to keep them happy by delivering projects on time using a clear and methodical process.

We're looking for a Project Coordinator / Client Liaison to join our agency. You will work alongside other coordinators and you'll be assigned a number of clients for the day-to-day communications.

Have a look at the breakdown below to learn more about what the role will include:

Client Liaison
  • Sending files for review to clients via email
  • Updating clients on project progress and delivery schedules via email
  • Dealing with client responses and requests in a timely and professional way
  • Communicating with other departments to obtain the information you'll need to respond to clients’ requests.
  • Arranging calls with internal team members to discuss issues
Project Coordinator
  • Setting up project management systems and tools
  • Managing files inside of Google Drive and Dropbox
  • Getting status updates from the team regarding production deadlines
  • Assigning projects to freelance writers and designers via email
  • Navigating Teamwork and Smartsheet
Skills & Requirements
  • Excellent English skills
  • Meticulous attention to detail
  • Works systematically
  • Passionate about providing great customer service
  • Enjoys working with people
  • Highly effective communication skills verbal and written
  • Quick learner and is adaptable to change
 

Does it look like your kind of job? Apply here.