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WordPress Support Engineer – 100% Remote at BuddyBoss
| Application Deadline | Salary Range | Job Type |
|---|---|---|
| February 23rd, 2023 | Less than 1,000 US$ per month | Full Time |
| Location Availability | Skills | Years of Experience |
| Anywhere | WordPresss, Customer Service, WordPress | 3+ |
- Supporting our customers via our support forum & ticketing system and other communication channels
- Combining technical expertise with customer service to resolve questions and issues with speed and efficiency
- Taking every opportunity to delight our customers and exceed their expectations so much that they HAVE to tell others
- Identifying patterns and recommending improvements to management
- Handling large amounts of incoming tickets and responding in a timely manner
- Keeping constant communication with management
- Authoring Success documentation for our customer-facing Help Center
- Providing suggestions on methodology, processes, and tools to increase team effectiveness
Interested? Apply now!
You have until February 23rd, 2023 to apply.
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